Privacy Policy

Effective Date: 12/1/2025
Last Updated: 1/14/2026

AVM Aesthetics & Wellness (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, services, and text messaging communications.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Phone number

• Email address

• Date of birth

• Mailing address

Health Information (Protected Health Information – PHI)

• Medical history

• Treatment records

• Consent forms

• Photos or videos (with authorization)

• Information related to aesthetic, wellness, injectable, GLP-1, or other medical spa services

Website & Technical Information

• IP address

• Browser type

• Pages visited

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide medical aesthetic and wellness services

• Schedule appointments and send reminders

• Communicate treatment-related information

• Respond to inquiries

• Process payments and billing

• Improve our website and services

• Comply with legal, regulatory, and licensing requirements

3. HIPAA Compliance

AVM Aesthetics & Wellness complies with the Health Insurance Portability and Accountability Act (HIPAA). We maintain physical, administrative, and technical safeguards to protect your Protected Health Information (PHI).

Your PHI will only be used or disclosed:

• For treatment, payment, and healthcare operations

• As required by law

• With your written authorization

4. Text Messaging (SMS) Privacy & Consent

By providing your mobile phone number, you consent to receive text messages from AVM Aesthetics & Wellness, which may include:

• Appointment confirmations and reminders

• Treatment follow-ups

• Important service-related notifications

• Promotional or marketing messages (if you opt in)

Message frequency may vary.
Standard message and data rates may apply.

We do not share, sell, or rent your mobile number to third parties for marketing purposes.

Opting Out

You may opt out of receiving text messages at any time by replying STOP to any message. For help, reply HELP or contact us directly.

5. Photos & Media

Patient photos or videos are taken only with written consent and are used solely for:

• Medical documentation

• Treatment planning

• Marketing or educational purposes (if authorized)

You may revoke your authorization in writing at any time.

6. Sharing of Information

We may share your information only with:

• Licensed medical professionals involved in your care

• Payment processors and scheduling platforms

• Business associates who comply with HIPAA

• Government authorities when required by law

All third parties are required to safeguard your information.

7. Cookies & Website Tracking

Our website may use cookies to improve user experience and analyze website traffic. You may disable cookies through your browser settings, though some features may not function properly.

8. Data Security

We implement reasonable and appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to:

• Access your personal and health information

• Request corrections

• Request restrictions on certain uses

• Request confidential communications

• Receive an accounting of disclosures

Requests must be submitted in writing.

10. Children’s Privacy

Our services and website are not intended for individuals under the age of 18 without parental or guardian consent.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on our website with the revised effective date.

12. TERMS AND CONDITIONS
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications
If you have consented to receive text messages from AVM Aesthetics & Wellness, LLC, you may receive SMS communications related to the following:
Customers and Guests: Updates regarding relevant information.Follow-up messages
 
Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
Potential Fees for SMS Messaging: 
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
 
Opt-In Method:
You may opt in to receive SMS messages from AVM Aesthetics & Wellness, LLC in the following ways (This is an example. Please include the method used.)
Verbally, during a conversation
By submitting an online form
By filling out a paper form
 
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
 
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.avmaestheticsandwellness.com/
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
 
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary

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13. Contact Information

If you have questions about this Privacy Policy or your privacy rights, please contact:

AVM Aesthetics & Wellness
📧 Email: marconi.avmaestehtics@gmail.com
📞 Phone: 504-602-9595
📍 Location:Gretna, La

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By submitting your information, you acknowledge that you have read and understand our Privacy Policy and consent to receive communications as described.

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